The Mercantile Hotel
손님 리뷰
This was honestly one of the best hotels I’d stayed at in years. The staff were amazing, especially Maggie the General Manager who was super helpful and friendly. She even gave us bottles of cold water after we stored our luggage and went out on our last day. The room was spacious and very clean, very comfortable beds and there were so many extras provided such as body lotion, hairdryer, toiletries etc. The (complimentary) breakfast choice was excellent - eggs, bacon, sausage, potatoes, yoghurt, fruit, bagels, bread, muffins, cereal, tea, coffee, water and juices. The location was great, approx 20/25 minute walk into Jackson Square and the French Quarter. I would definitely stay here again and recommend this hotel to friends and family!
Terese
2025년 5월
The room was everything expected but the matresses were lacking, super thin. The sheets were the loud ones that wake everyone up everytime someone moves. Those are really our only two complaints, everything else was great. We were on the top floor so it was super quiet except the noise of the elevator going up and down but we were right next to it and it was no louder than any cars outside. The breakfast was well supplied and as you would expect for continental. We would stay here again.
Rebeccah
2025년 4월
We loved having a suite, and the record player with classic jazz records was a truly charming touch - we used it every single night we were there! Closet storage space was also great, and we loved the exposed brick wall. In terms of location, we found it to be a perfect base for walking around - close to great restaurants (Cochon, Cochon Butcher, Compere Lapin, Peche), walkable distance to the French Quarter and the Marigny, and walkable distance from the streetcar line to the Garden District. Also, it was close to the start of Mardi Gras parades! Surprisingly given its central location, the hotel was quiet and peaceful, and we got a great night's sleep every night we were there. The suite was also nice and clean, and the hotel's front desk was manned at all hours.
Mara
2025년 2월
The ambience of the whole hotel was excellent, it felt very celebratory for New Orleans Mardi Gras without being too touristy or in your face. The staff was excellent and they welcomed us in as early as they could after we departed from a cruise, and stored our bags until our room was ready which was really needed in the rain. The room was comfortable and homey and had a good amount of space. The hotel seemed quiet but was within walking distance to the French Quarter.
Michelle
2025년 2월
The location The staff Very big spacious room The ‘NOLA-style’ of the hotel The laidback style of the staff The art hanging on the walls
Alex
2022년 9월
I was in town for a conference at the Convention Center. The location of the hotel to the conference center was excellent. The breakfast was fair (bacon, sausage, eggs), not just cereal and toast. etc.
Anonymous
2025년 5월
Thank you for an incredible stay! We dealt with some non-hotel related issues, including a rental car mishap and a member of our party having to leave early. The hotel was incredibly accommodating. Start to finish. The staff was super friendly. The room was updated and clean and super comfortable for our party of six. We’ve stayed here before and we will definitely be back! Thank you guys so much for everything
Kelly
2024년 10월
We had a good view of the bridge and river to the left and city to the right. We have 2 boys 16 and 19 and we were all comfortable. Everything was good. The electric outlets in the bedroom did not work and someone came up within 10 minutes to fix it all. He even made sure the lights worked and found that the lamp did not. He got us a new one and even brought extra bedding for the boys who were sleeping on the pull out sofa.
Amy
2024년 12월
We had a wonderful stay at this hotel. Great location—everything was within walking distance, which made exploring the area super convenient. The staff were very friendly and helpful, always ready to assist with a smile. We really appreciated that they let us check in early, which made a big difference after a long trip. The room was spacious and clean, providing a comfortable place to relax. The breakfast was decent with a nice variety to start the day. Overall, a great experience and I would definitely stay here again.
Eunju
2025년 4월
Walking into the hotel, I was impressed by the quality of the decor (including nods to New Orleans) and cleanliness of the lobby. Our room was on the corner on the top floor, leading to stunning views in two directions that was wonderful to wake up to. The bathroom was large and the shower had good water pressure and heat. The complimentary breakfast had hot food and cold food options, along with three coffee options (medium, medium decaf, and chicory coffee) and juice and tea. The common space downstairs had nice furniture and good Wifi too.
Rachel
2023년 1월
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