The Mercantile Hotel

We loved having a suite, and the record player with classic jazz records was a truly charming touch - we used it every single night we were there! Closet storage space was also great, and we loved the exposed brick wall. In terms of location, we found it to be a perfect base for walking around - close to great restaurants (Cochon, Cochon Butcher, Compere Lapin, Peche), walkable distance to the French Quarter and the Marigny, and walkable distance from the streetcar line to the Garden District. Also, it was close to the start of Mardi Gras parades! Surprisingly given its central location, the hotel was quiet and peaceful, and we got a great night's sleep every night we were there. The suite was also nice and clean, and the hotel's front desk was manned at all hours.

The ambience of the whole hotel was excellent, it felt very celebratory for New Orleans Mardi Gras without being too touristy or in your face. The staff was excellent and they welcomed us in as early as they could after we departed from a cruise, and stored our bags until our room was ready which was really needed in the rain. The room was comfortable and homey and had a good amount of space. The hotel seemed quiet but was within walking distance to the French Quarter.

Walking into the hotel, I was impressed by the quality of the decor (including nods to New Orleans) and cleanliness of the lobby. Our room was on the corner on the top floor, leading to stunning views in two directions that was wonderful to wake up to. The bathroom was large and the shower had good water pressure and heat. The complimentary breakfast had hot food and cold food options, along with three coffee options (medium, medium decaf, and chicory coffee) and juice and tea. The common space downstairs had nice furniture and good Wifi too.

We booked The Mercantile Hotel after the hotel we originally booked for my 40th birthday cancelled without notifying us. We got there to check-in and they had cancelled on us. There were 10 of us the first night and one person joined later. We all had an amazing time. The service was excellent, the entire staff was helpful and polite. When there was a problem with one of our rooms, they immediately changed our room without any fuss. They also gave me a bottle of wine for my birthday which was so thought of them. When the last member of our party couldn't make it because of severe weather conditions, they cancelled the booking last minute without a charge. The rooms are spacious, all suites of different sizes and the hotel has a lot of character as it used to be a sugar factory. The location is also excellent, it's in the CBD far enough from the noise of French Quarters but close enough to explore the Quarters. I highly recommend and would definitely stay there again

The hotel was great! The staff was exceptionally perfect. They were accommodating and pleasant. I enjoyed my room, it was spacious and clean. The free breakfast was a great start to my morning. I loved being walking distance to so many attractions but out the way enough to get a quiet nights rest. The hotel is close to stop#13 on the sightseeing bus tour, Caesar’s casino and the riverwalk mall. I recommend grabbing some drinks at the Ernst bar and eat at Dragos in the Hilton if you’re looking for walking distance.